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Welcome to the L.A. Care Health Plan and Blue Shield of California Promise Health Plan Community Resource Centers website. This website is owned and operated by L.A. Care Health Plan. L.A. Care is committed to making our electronic and information technologies accessible to the widest possible audience, including individuals with disabilities, by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act. L.A. Care is committed to being fully Section 508 and WCAG 2.0 Level A and AA compliant.


  • Documents

    Website documents are provided as downloadable pdf files. You can read these files with Adobe Reader. If you do not have Adobe Reader in your computer, you can download it from Adobe for free.

    Please note, written materials are available in languages other than English and alternative formats including braille, audio, large print, and accessible PDF.


  • Standards

    The World Wide Web Consortium (W3C) Web Content Accessibility Guidelines Priority 1 checkpoints are the basis for a standard of accessibility.  The Web Content Accessibility Guidelines are part of a series of Web accessibility guidelines published by the W3C's Web Accessibility Initiative. They consist of a set of guidelines on making content accessible, primarily for disabled users, but also for all user agents, including highly limited devices, such as mobile phones.

    Each page of also conforms to the Technical Standards for Web-based intranet and internet information and applications defined in Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d).


  • Accessibility Tips for the Centers Website

    To have the best experience of our site, we recommend that you use the latest versions of Mozilla Firefox, Google Chrome or Apple's Safari. These browsers provide features to make web content more accessible, including changing font sizes and screen colors for greater accessibility.

    Chrome accessibility features

    Mozilla accessibility features

    Google accessibility features

    Safari accessibility features


  • Accessibility Features

    Font colors are checked to make sure they are easy to read and do not blend in with the background or with other font colors.
    Each page of the graphical version of has a text magnification control built into it that enables visitors to easily increase or decrease typeface size. It is positioned at the top of each page.

    Images are tagged to inform readers of their content and purpose.

    Link destinations are clear. Additional coding is used to show link destinations when necessary.